Originally the intent of my training was going to focus effective communication, but after thinking about the training that I was designing I realized that it has to also focus on basic outlook training as well. If the user is not familiar with the uses of outlook, then being an effective communicator does not really make that big of a difference.
Therefore I have started realizing a couple of possible issues. All of our users might not have the same version of Microsoft Outlook, which could make things a bit challenging.
In addition the content that will utilized in the training may need to be recreated depending on the company. If various designers are going to utilize this training concept then there are a few different recording programs that can be used, such as snag it, camtasia, or vara software.