Important Communication Links

http://www.mindtools.com/CommSkll/EmailCommunication.htm
http://mail.google.com/mail/?ui=2&ik=464d74d8cb&attid=0.1&disp=vah&view=att&th=1189f9997d94989a
http://mail.google.com/mail/?ui=2&ik=464d74d8cb&attid=0.1&disp=vah&view=att&th=1189f99b1ec60ec4
http://www.silicon.com/research/specialreports/digitalblunders2/0,39024989,11034586,00.htm
http://careerplanning.about.com/od/communication/a/email_etiquette.htm